Ready to learn the magic of CX?
You have come to the right place – The School of Customer Experience
We’re currently building our training programs with the world’s best CX professionals. If you want be the first to know about the coming programs, leave your info below.
CXforum’s School of Customer Experience
Here’s what you can expect.
Academy
Everything starts with a quality education. We’re putting together a digital training program from basics to the more advanced courses.
Guides
The training program is supplemented with practical guides and processes that you can apply to your business right away. We want to see instant value.
Certifications
Certifications will be available to all students of the CX academy. Our CX certifications are globally recognized and are a huge asset to your CV.
Webinars
On a monthly basis we are running current webinar discussions with the biggest thought leaders globally.
Tests and Quizzes
We want for you to learn as affectively as possible so for that we also provide you tests and quizzes that support your learning.
One on one sessions
If you are up to it, our instructors are also here for you. You can always book a one on one session and take you CX Strategy to the next level.
Stay Up To Date With The Latest Updates and Event Info
News & Articles
In the meanwhile, check what is happening in the world of customer experience!
Fostering a Customer-Centric Culture: Your Blueprint for CX Transformation
In today's business landscape, customer-centricity is essential for success. Take a moment to reflect: Are you genuinely attuned to your customer's voice in every aspect, from your daily operations to your marketing, sales, and compliance? As businesses globally...
Fireside Chat Webinar With Zendesk CTO Matthias Göhler: Transforming Customer Service With Generative AI
Join us to learn the must-know about generative AI, how you can benefit from it, and how to get started. Date: April 24 Time: 9 am BST (UTC +1), 10 am CEST (UTC +2), 11 am EEST (UTC +3) Running time: 45 min Can't join in real time? No worries, all the...
Future CX Outlook: Have Your Say on the Future of CX
Does your business invest in CX? Every year hundreds of CX and marketing professionals like you take the survey to help the industry gain a better understanding of the trends of CX. Share your insight on the future of CX and gain early access to our latest report on...
Free Webinar: From Service to Joy: Motivating Your Team to Truly Care
Join us to learn how to empower your staff to always deliver extraordinary service and motivate them on how to truly care! Date: February 29 Time: 9 am GMT (UTC +0), 10 am CET (UTC +1), 11 am EET (UTC +2) Running time: 45 min Can't join in real time? No...