We believe that exceptional people create exceptional experiences and allow others to do the same. That’s why we assembled the most capable board of advisors to lead the CX revolution.
Jaakko is a Co-founder of CXforum and one of the head coaches in the CX academy. He is also the CEO of CX software Feedbackly
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Lauren is a Co-founder of CXforum and CEO and founder at Carepage and a healthcare sector customer experience professional..
Finance and customer experience professional. Invested in multiple CX companies and creator of multiple industry leadership organizations.
Tero is a serial entrepreneur in multiple global business in marketing and CX while investing in growth companies.
Kristian is a seasoned CX professional and analyst at Feedbackly. Also a creator of many CX theories e.g. around citizen experience.
Leading the way
It’s hard to stay up to date at all times. Our job is to make sure that you have the latest knowledge.
Administrative duties are part of the job as a CXforum advisory board member. Community-building and steering decisions regarding the future focus of CXforum.
Content initiatives are one of the most important part of leading the global community. The advisory board has a role in this to maintain CXforum’s thought leadership.
The advisory board works closely with the CX academy to develop courses and training programs.