Webinars

 CXforum organizes monthly webinars around customer experience topics. Check what are the hottest topics in the field of customer experience and join our webinars!

Join our webinars in real-time or get a free replay

Free Webinar: Boosting Customer Centricity with the Jobs-to-Be-Done Theory

Join this webinar to learn effective approaches and strategies that help businesses to drive growth, create new innovations, and enhance customers'...

Free Webinar: Customer Experience – The Key to Success in Challenging Times

Join this webinar to learn how your CX is the key factor that makes or breaks it for your business during challenging times. Date: Thursday,...

Virtual fireside chat: How to Build a Successful B2B CX Program?

Join this webinar to learn Air France's best practices on how to build a B2B customer experience program that can take your business to the next...

Free Webinar: Why Your Journey Map is Likely a Dead-End (and How to Fix It)

Join this webinar to acquire a fresh approach and useful tools for capturing customer feedback and utilizing the Voice of Customer (VoC)....

Free Webinar: Expert Tips for Using Customer Emotion Data in Improving Business Results

Join this webinar to learn practical examples of how to measure customer emotion and how to use customer emotion data in improving business results....

Virtual fireside chat: How Marketing Teams Should Think About CX

Join this webinar with Uber and CXforum to learn how to provide the best experiences across the entire customer journey Date: Thursday, January...

Free Webinar: Predictive CX Analytics: Why You Need It Now

Join this webinar to learn how you can use Predictive CX Analytics to drive your business growth. Date: Wednesday, December 14Time: 2 PM...

Free Webinar: Turning One-Time Buyers Into Loyal Customers

Black Friday is known for one-time purchases. Join this webinar to learn how to turn your one-time buyers into loyal customers!...

Free Webinar: How to Ensure the Needed CX Readiness of Your Organization

Join this webinar to find out how your organization can push the CX program through and how to tackle all the problems throughout the journey....

Free Webinar: How to use automation throughout the customer journey to increase profits

Join this webinar to learn how to use marketing automation to turn your customer feedback into revenue throughout your entire customer journey...
Virtual fireside chat: How to Build a Successful B2B CX Program?

Virtual fireside chat: How to Build a Successful B2B CX Program?

Join this webinar to learn Air France's best practices on how to build a B2B customer experience program that can take your business to the next level. Date: Wednesday, May 10 Time: 9 AM BST (UTC +1) / 11 AM EEST (UTC +3) Running time: 60 min >> Enjoy...

Free Webinar: Predictive CX Analytics: Why You Need It Now

Free Webinar: Predictive CX Analytics: Why You Need It Now

Join this webinar to learn how you can use Predictive CX Analytics to drive your business growth. Date: Wednesday, December 14Time: 2 PM GMT (UTC +0)/, 4 PM EET (UTC +2) Running time: 45 min >> Enjoy your free recording here If your CFO’s...

Free Webinar: Turning One-Time Buyers Into Loyal Customers

Free Webinar: Turning One-Time Buyers Into Loyal Customers

Black Friday is known for one-time purchases. Join this webinar to learn how to turn your one-time buyers into loyal customers! Date: Wednesday, October 5Time: 1 PM BST (UTC +1)/, 3 PM EEST (UTC +3) Running time: 45 min >> Enjoy your free...

[/et_pb_column]

Have an idea for a webinar? Let’s work together!

2 + 15 =

Sponsors

Thank You To Our Partners

CXforum has been the most important source of Customer experience and employee experience related content and knowledge for years. I work with CX technology so I need to stay up to date with what is happening in the market — That’s why I love CXforum community!

Alicia Miliano, Chief experience officer – AMEA area

Join the community!