Webinars

 CXforum organizes monthly webinars around customer experience topics. Check what are the hottest topics in the field of customer experience and join our webinars!

Join our webinars in real-time or get a free replay

Free Webinar: What Actions are CX Top Performers Taking to Succeed in 2024

Join us to learn what top performers in Customer Experience do differently that sets them ahead of the competition. Date: May 29 Time: 9 am BST...

Fireside Chat Webinar With Zendesk CTO Matthias Göhler: Transforming Customer Service With Generative AI

Join us to learn the must-know about generative AI, how you can benefit from it, and how to get started. Date: April 24 Time: 9 am BST (UTC...

Free Webinar: From Service to Joy: Motivating Your Team to Truly Care

Join us to learn how to empower your staff to always deliver extraordinary service and motivate them on how to truly care! Date: February 29...

Free Webinar: Making CX Stick – What It Takes to Implement a Culture Change

Join this exciting conversation for an infusion of creative energy and gain a couple of new arrows in your CX quiver! Date: February 7 Time: 9...

Free Webinar: From Zero to CX Superhero – The Steps to a Rocking CX Program

Join to discover expert insight about how to build a successful CX program that is loved by your company as well as your customers....

Free Webinar: Redefining Healthcare: The Importance of Purpose in the Patient Experience

Hear from one of Australia’s most trusted Healthcare advisors about the power of Purpose in Customer Experience. Date: September 28 Time: 4 pm...

Free Webinar: Transforming CX Measurement: Harnessing Technology for Inclusion and Accessibility

Join this webinar to gain practical insights on leveraging technology to collect comprehensive feedback and improve inclusive customer experiences....

Free Webinar: Boosting Customer Centricity with the Jobs-to-Be-Done Theory

Join this webinar to learn effective approaches and strategies that help businesses to drive growth, create new innovations, and enhance customers'...

Free Webinar: Customer Experience – The Key to Success in Challenging Times

Join this webinar to learn how your CX is the key factor that makes or breaks it for your business during challenging times. Date: Thursday,...

Virtual fireside chat: How to Build a Successful B2B CX Program?

Join this webinar to learn Air France's best practices on how to build a B2B customer experience program that can take your business to the next...
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