Webinars

 CXforum organizes monthly webinars around customer experience topics. Check what are the hottest topics in the field of customer experience and join our webinars!

Join our webinars in real-time or get a free replay

Free Webinar: From Zero to CX Superhero – The Steps to a Rocking CX Program

Join to discover expert insight about how to build a successful CX program that is loved by your company as well as your customers....
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Free Webinar: Redefining Healthcare: The Importance of Purpose in the Patient Experience

Hear from one of Australia’s most trusted Healthcare advisors about the power of Purpose in Customer Experience. Date: September 28 Time: 4 pm...
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Free Webinar: Transforming CX Measurement: Harnessing Technology for Inclusion and Accessibility

Join this webinar to gain practical insights on leveraging technology to collect comprehensive feedback and improve inclusive customer experiences....
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Free Webinar: Boosting Customer Centricity with the Jobs-to-Be-Done Theory

Join this webinar to learn effective approaches and strategies that help businesses to drive growth, create new innovations, and enhance customers'...
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Free Webinar: Customer Experience – The Key to Success in Challenging Times

Join this webinar to learn how your CX is the key factor that makes or breaks it for your business during challenging times. Date: Thursday,...
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Virtual fireside chat: How to Build a Successful B2B CX Program?

Join this webinar to learn Air France's best practices on how to build a B2B customer experience program that can take your business to the next...
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Free Webinar: Why Your Journey Map is Likely a Dead-End (and How to Fix It)

Join this webinar to acquire a fresh approach and useful tools for capturing customer feedback and utilizing the Voice of Customer (VoC)....
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Free Webinar: Expert Tips for Using Customer Emotion Data in Improving Business Results

Join this webinar to learn practical examples of how to measure customer emotion and how to use customer emotion data in improving business results....
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Virtual fireside chat: How Marketing Teams Should Think About CX

Join this webinar with Uber and CXforum to learn how to provide the best experiences across the entire customer journey Date: Thursday, January...
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Free Webinar: Predictive CX Analytics: Why You Need It Now

Join this webinar to learn how you can use Predictive CX Analytics to drive your business growth. Date: Wednesday, December 14Time: 2 PM...
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Virtual fireside chat: How to Build a Successful B2B CX Program?

Virtual fireside chat: How to Build a Successful B2B CX Program?

Join this webinar to learn Air France's best practices on how to build a B2B customer experience program that can take your business to the next level. Date: Wednesday, May 10 Time: 9 AM BST (UTC +1) / 11 AM EEST (UTC +3) Running time: 60 min >> Enjoy...

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