Ready to learn the magic of CX?

You have come to the right place – The School of Customer Experience

We’re currently building our training programs with the world’s best CX professionals. If you want be the first to know about the coming programs, leave your info below.

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CXforum’s School of Customer Experience

Here’s what you can expect.

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Academy

Everything starts with a quality education. We’re putting together a digital training program from basics to the more advanced courses.

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Guides

The training program is supplemented with practical guides and processes that you can apply to your business right away. We want to see instant value.

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Certifications

Certifications will be available to all students of the CX academy. Our CX certifications are globally recognized and are a huge asset to your CV.

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Webinars

On a monthly basis we are running current webinar discussions with the biggest thought leaders globally.

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Tests and Quizzes

We want for you to learn as affectively as possible so for that we also provide you tests and quizzes that support your learning.

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One on one sessions

If you are up to it, our instructors are also here for you. You can always book a one on one session and take you CX Strategy to the next level.

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News & Articles

In the meanwhile, check what is happening in the world of customer experience!

Why Your Business Should Measure Emotional Experience

There’s no doubt that emotions play a significant role in our purchasing behaviors. All of us have made at least one impulsive purchase in our life because it made us excited or happy. Similarly, we have also walked away or given up purchasing due to negative...

Free Webinar: Spotting Opportunities From Positive And Negative Feedback

One of the biggest questions regarding the collection of customer feedback is: How can you make customer feedback work for your business? In this webinar, we will tackle this question and help you understand how to collect quality data from your customers, how to spot...

Free Webinar: Using Your Customer Feedback To Increase Revenue

Recording now available! >> Enjoy the recording of the webinar here Reputation’s CX Strategy Director, Chris Sparling will look at where CX sits in 2021's ever-evolving world. How can businesses of all sizes use the omnichannel feedback of their customers, from both...