Ready to learn the magic of CX?

You have come to the right place – The School of Customer Experience

We’re currently  building our training programs with the world’s best CX professionals. If you want be the first to know about the coming programs, leave your info below.

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CXforum’s School of Customer Experience

Here’s what you can expect.

Academy

Everything starts with a quality education. We’re putting together a digital training program from basics to the more advanced courses.

 

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Guides

The training program is supplemented with practical guides and processes that you can apply to your business right away. We want to see instant value.

 

Certifications

Certifications will be available to all students of the CX academy. Our CX certifications are globally recognized and are a huge asset to your CV.

Webinars

On a monthly basis we are running current webinar discussions with the biggest thought leaders globally. 

Tests and Quizzes

We want for you to learn as affectively as possible so for that we also provide you tests and quizzes that support your learning. 

One on one sessions

If you are up to it, our instructors are also here for you. You can always book a one on one session and take you CX Strategy to the next level.

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News & Articles

In the meanwhile, check what is happening in the world of customer experience!

Increase Empathy to Feedback Processes with User Research

Increase Empathy to Feedback Processes with User Research

According to Stickdorn, Lawrence, Hormess, and Schneider (2018) customer journey maps should always be based on the actual research and user insights so that empathy towards customers could be increased, and their credibility improved. That way, it would be possible...

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