Ready to learn the magic of CX?

You have come to the right place – The School of Customer Experience

We’re currently building our training programs with the world’s best CX professionals. If you want be the first to know about the coming programs, leave your info below.

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CXforum’s School of Customer Experience

Here’s what you can expect.

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Academy

Everything starts with a quality education. We’re putting together a digital training program from basics to the more advanced courses.

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Guides

The training program is supplemented with practical guides and processes that you can apply to your business right away. We want to see instant value.

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Certifications

Certifications will be available to all students of the CX academy. Our CX certifications are globally recognized and are a huge asset to your CV.

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Webinars

On a monthly basis we are running current webinar discussions with the biggest thought leaders globally.

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Tests and Quizzes

We want for you to learn as affectively as possible so for that we also provide you tests and quizzes that support your learning.

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One on one sessions

If you are up to it, our instructors are also here for you. You can always book a one on one session and take you CX Strategy to the next level.

Stay Up To Date With The Latest Updates and Event Info

News & Articles

In the meanwhile, check what is happening in the world of customer experience!

Free Webinar: Leaders, how to use CX strategies to your advantage during times of crisis?

We are continuing our customer experience webinar series on how to use CX strategies so sell more and grow during crisis times. This time we are discussing leadership with a world-class customer experience professional Jason Bradshaw. Leadership can be challenging at...

Why is customer journey mapping important?

The customer journey is an integral element to understand customer experience effectively and gain advantages from it. It is the sum of different stages through which a customer passes, beginning from the first encounter with the brand until the post-purchase...

The Future of Customer Experience (CX) in the COVID-19 Era

Now more than ever we live in an ever-changing business environment and also businesses face this pandemic like never before. The COVID-19 pandemic has focused new attention on customer experience. How can companies wisely move forward into the new normal, while...