CXforum’s School of Customer Experience
Here’s what you can expect.
Everything starts with a quality education. We’re putting together a digital training program from basics to the more advanced courses.
The training program is supplemented with practical guides and processes that you can apply to your business right away. We want to see instant value.
Certifications will be available to all students of the CX academy. Our CX certifications are globally recognized and are a huge asset to your CV.
On a monthly basis we are running current webinar discussions with the biggest thought leaders globally.
Tests and Quizzes
We want for you to learn as affectively as possible so for that we also provide you tests and quizzes that support your learning.
One on one sessions
If you are up to it, our instructors are also here for you. You can always book a one on one session and take you CX Strategy to the next level.
Stay Up To Date With The Latest Updates and Event Info
News & Articles
In the meanwhile, check what is happening in the world of customer experience!
The customer journey is an integral element to understand customer experience effectively and gain advantages from it. It is the sum of different stages through which a customer passes, beginning from the first encounter with the brand until the post-purchase...read more
Now more than ever we live in an ever-changing business environment and also businesses face this pandemic like never before. The COVID-19 pandemic has focused new attention on customer experience. How can companies wisely move forward into the new normal, while...read more
‘Customer is the King’ and no one’s kidding about it. In an era where the business world is a spectrum of intense competition, every organization must strive to survive by utilizing the best strategies available out there. Even though you might already be aware of...read more