CXforum’s School of Customer Experience
Here’s what you can expect.
Everything starts with a quality education. We’re putting together a digital training program from basics to the more advanced courses.
The training program is supplemented with practical guides and processes that you can apply to your business right away. We want to see instant value.
Certifications will be available to all students of the CX academy. Our CX certifications are globally recognized and are a huge asset to your CV.
On a monthly basis we are running current webinar discussions with the biggest thought leaders globally.
Tests and Quizzes
We want for you to learn as affectively as possible so for that we also provide you tests and quizzes that support your learning.
One on one sessions
If you are up to it, our instructors are also here for you. You can always book a one on one session and take you CX Strategy to the next level.
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News & Articles
In the meanwhile, check what is happening in the world of customer experience!
There’s no doubt that emotions play a significant role in our purchasing behaviors. All of us have made at least one impulsive purchase in our life because it made us excited or happy. Similarly, we have also walked away or given up purchasing due to negative...read more
One of the biggest questions regarding the collection of customer feedback is: How can you make customer feedback work for your business? In this webinar, we will tackle this question and help you understand how to collect quality data from your customers, how to spot...read more
Recording now available! >> Enjoy the recording of the webinar here Reputation’s CX Strategy Director, Chris Sparling will look at where CX sits in 2021's ever-evolving world. How can businesses of all sizes use the omnichannel feedback of their customers, from both...read more