CXforum’s School of Customer Experience
Here’s what you can expect.
Everything starts with a quality education. We’re putting together a digital training program from basics to the more advanced courses.
The training program is supplemented with practical guides and processes that you can apply to your business right away. We want to see instant value.
Certifications will be available to all students of the CX academy. Our CX certifications are globally recognized and are a huge asset to your CV.
On a monthly basis we are running current webinar discussions with the biggest thought leaders globally.
Tests and Quizzes
We want for you to learn as affectively as possible so for that we also provide you tests and quizzes that support your learning.
One on one sessions
If you are up to it, our instructors are also here for you. You can always book a one on one session and take you CX Strategy to the next level.
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News & Articles
In the meanwhile, check what is happening in the world of customer experience!
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Would you like to learn what the top performers do in the field of Customer Experience? We wanted it as well. That is the reason why we went out there and asked nearly 500 market leaders and top performers in CX what they do regarding their CX activities, budgets, and...read more
To this point, we have been living in the world of simplification. And to be honest, we still do and that is a good thing. But we would need to be able to look deeper than just satisfaction, recommendations, and ease of doing business. The study of Emotional...read more