CXforum’s School of Customer Experience
Here’s what you can expect.
Everything starts with a quality education. We’re putting together a digital training program from basics to the more advanced courses.
The training program is supplemented with practical guides and processes that you can apply to your business right away. We want to see instant value.
Certifications will be available to all students of the CX academy. Our CX certifications are globally recognized and are a huge asset to your CV.
On a monthly basis we are running current webinar discussions with the biggest thought leaders globally.
Tests and Quizzes
We want for you to learn as affectively as possible so for that we also provide you tests and quizzes that support your learning.
One on one sessions
If you are up to it, our instructors are also here for you. You can always book a one on one session and take you CX Strategy to the next level.
Stay Up To Date With The Latest Updates and Event Info
News & Articles
In the meanwhile, check what is happening in the world of customer experience!
According to Stickdorn, Lawrence, Hormess, and Schneider (2018) customer journey maps should always be based on the actual research and user insights so that empathy towards customers could be increased, and their credibility improved. That way, it would be possible...read more
Join this webinar to learn how to use marketing automation to turn your customer feedback into revenue throughout your entire customer journey Date: Wednesday, June 1Time: 9 AM EDT (UTC -4)/4 PM EEST (UTC +3)Running time: 45 min >> Save your free...read more
Every business wishes to provide people with products and services that they find valuable. To make it happen, your existing and potential clients need to find your product and the product needs to provide them with value - that makes sense, right. By mapping and...read more