What’s happening in the CX world?

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What is the CX world talking about?

Building a customer-centric culture to achieve sustainable business growth

In today's fiercely competitive business landscape, customer-centricity has become a critical differentiator for organisations aiming to thrive and sustain long-term success.  Customer-centric is not just a buzzword; it represents a strategic approach that places...

Free Webinar: Boosting Customer Centricity with the Jobs-to-Be-Done Theory

Join this webinar to learn effective approaches and strategies that help businesses to drive growth, create new innovations, and enhance customers' experiences. Date: Wednesday, June 21Time: 9 AM EDT (UTC -4) / 4 PM EEST (UTC +3)Running time: 45 min >>...

Free Webinar: Customer Experience – The Key to Success in Challenging Times

Join this webinar to learn how your CX is the key factor that makes or breaks it for your business during challenging times. Date: Thursday, May 25Time: 9 AM EDT (UTC -4) / 4 PM EEST (UTC +3)Running time: 60 min >> Enjoy your free recording here When the...

Top 4 Customer Experience trends in 2023

In today's business landscape, delivering a superior customer experience is more important than ever. With a vast array of products and services available to customers, companies must go above and beyond to ensure they stand out against their competitors. Improving...
Top 4 Customer Experience trends in 2023

Top 4 Customer Experience trends in 2023

In today's business landscape, delivering a superior customer experience is more important than ever. With a vast array of products and services available to customers, companies must go above and beyond to ensure they stand out against their competitors. Improving...

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