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Future CX Outlook: Have Your Say on the Future of CX

Does your business invest in CX? Every year hundreds of CX and marketing professionals like you take the survey to help the industry gain a better understanding of the trends of CX. Share your insight on the future of CX and gain early access to our latest report on...

Free Webinar: From Service to Joy: Motivating Your Team to Truly Care

Join us to learn how to empower your staff to always deliver extraordinary service and motivate them on how to truly care! Date: February 29 Time: 9 am GMT (UTC +0), 10 am CET (UTC +1), 11 am EET (UTC +2) Running time: 45 min Can't join in real time? No...

Fostering a Customer-Centric Culture: Your Blueprint for CX Transformation

In today's business landscape, customer-centricity is essential for success. Take a moment to reflect: Are you genuinely attuned to your customer's voice in every aspect, from your daily operations to your marketing, sales, and compliance? As businesses globally...

Free Webinar: Making CX Stick – What It Takes to Implement a Culture Change

Join this exciting conversation for an infusion of creative energy and gain a couple of new arrows in your CX quiver! Date: February 7 Time: 9 am EST (UTC -5) / 2 pm CET (UTC +0) / 4 pm EET (UTC +2) Running time: 45 min Can't join in real time? No worries,...
Future CX Outlook: Have Your Say on the Future of CX

Future CX Outlook: Have Your Say on the Future of CX

Does your business invest in CX? Every year hundreds of CX and marketing professionals like you take the survey to help the industry gain a better understanding of the trends of CX. Share your insight on the future of CX and gain early access to our latest report on...

VoC + VoE = The Winning Equation

VoC + VoE = The Winning Equation

Employees are the ones who build trusted relationships with customers – who communicate with them every day, pick up on unspoken cues, receive immediate feedback and notice common issues that arise. Too often, though, these valuable insights go unnoticed. Many...

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