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Free Webinar: From Zero to CX Superhero – The Steps to a Rocking CX Program

Join to discover expert insight about how to build a successful CX program that is loved by your company as well as your customers. Date: November 29 Time: 2 pm CET (UTC +0) / 4 pm EET (UTC +2) Running time: 45 min Can't join in real time? No worries, all...

Free Webinar: Redefining Healthcare: The Importance of Purpose in the Patient Experience

Hear from one of Australia’s most trusted Healthcare advisors about the power of Purpose in Customer Experience. Date: September 28 Time: 4 pm AEST (UTC +10) / 9 am EEST (UTC +3) Running time: 45 min Can't join in real time? No worries, all the registrants will...

VoC + VoE = The Winning Equation

Employees are the ones who build trusted relationships with customers – who communicate with them every day, pick up on unspoken cues, receive immediate feedback and notice common issues that arise. Too often, though, these valuable insights go unnoticed. Many...

Free Webinar: Transforming CX Measurement: Harnessing Technology for Inclusion and Accessibility

Join this webinar to gain practical insights on leveraging technology to collect comprehensive feedback and improve inclusive customer experiences. Date: 23rd of AugustTime: 4 pm AEST (UTC +10) / 7 am BST (UTC +1) / 9 am EEST (UTC +3)Running time: 45 min >>...
VoC + VoE = The Winning Equation

VoC + VoE = The Winning Equation

Employees are the ones who build trusted relationships with customers – who communicate with them every day, pick up on unspoken cues, receive immediate feedback and notice common issues that arise. Too often, though, these valuable insights go unnoticed. Many...

Top 4 Customer Experience trends in 2023

Top 4 Customer Experience trends in 2023

In today's business landscape, delivering a superior customer experience is more important than ever. With a vast array of products and services available to customers, companies must go above and beyond to ensure they stand out against their competitors. Improving...

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