Webinars
CXforum organizes monthly webinars around customer experience topics. Check what are the hottest topics in the field of customer experience and join our webinars!
Join our webinars in real-time or get a free replay
Free Webinar: Predictive CX Analytics: Why You Need It Now
Join this webinar to learn how you can use Predictive CX Analytics to drive your business growth. Date: Wednesday, December 14Time: 2 PM GMT (UTC +0)/, 4 PM EET (UTC +2) Running time: 45 min >> Enjoy your free recording here If your CFO’s...
Free Webinar: Turning One-Time Buyers Into Loyal Customers
Black Friday is known for one-time purchases. Join this webinar to learn how to turn your one-time buyers into loyal customers! Date: Wednesday, October 5Time: 1 PM BST (UTC +1)/, 3 PM EEST (UTC +3) Running time: 45 min >> Enjoy your free...
Free Webinar: How to Ensure the Needed CX Readiness of Your Organization
Join this webinar to find out how your organization can push the CX program through and how to tackle all the problems throughout the journey. Date: Wednesday, August 31Time: 9 AM EST (UTC -4)/4 PM EEST (UTC +3)Running time: 45 min >> Enjoy your...
Free Webinar: How to use automation throughout the customer journey to increase profits
Join this webinar to learn how to use marketing automation to turn your customer feedback into revenue throughout your entire customer journey Date: Wednesday, June 1Time: 9 AM EDT (UTC -4)/4 PM EEST (UTC +3)Running time: 45 min >> Enjoy your free...
Virtuaalinen takkakeskustelu Stockmannin kanssa: Tunnekokemus – mikä, miten ja miksi? (in Finnish)
Liity seuraamme rentoon takkakeskusteluun kuulemaan, miten ja miksi Stockmann, yksi Suomen suurimmista vähittäiskaupan toimijoista, mittaa tunnekokemusta. Milloin? Tiistaina 29. maaliskuuta 2022 klo 16:00Missä? VerkossaKesto: 60 min >> Lataa...
Virtual Fireside Chat with Stockmann: Emotional Experience – What, How, Why
Recording now available! Join us for a cozy fireside chat to learn how and why Stockmann, one of the biggest retailers in Finland, is measuring Emotional Experience Date: Wednesday, March 30Time: 9 AM EDT (UTC -4)/4 PM EEST (UTC +3)Running time: 60 min...
Free Webinar: Integrating Your EX and CX – A Key Strategy for Success in Healthcare
Recording now available! >> Enjoy your free recording here During the COVID-19 pandemic, Customer Experience (CX) and Employee Experience (EX) have risen to the forefront of many businesses. Experience is what matters, and what makes your customers, as well as...
Free webinar. Experience at Scale: Building and Growing an Impactful CX Program
Recording now available! >> Enjoy your free recording here The larger the organization, the more important it is to standardize your CX program while having it personalized and localized enough. ManpowerGroup, the world’s leading workforce solutions company, has...
Free Webinar: What’s After NPS? Emotional Experience Is Dominating The CX Market
Recording now available! >> Enjoy your free recording here Technology is developing faster than ever before and this is one of the reasons why Customer Experience and managing it has become a competitive advantage of the businesses that win in the long term. In...
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