Webinars
CXforum organizes monthly webinars around customer experience topics. Check what are the hottest topics in the field of customer experience and join our webinars!
Join our webinars in real-time or get a free replay
Ilmainen webinaari: Mitä NPS:n jälkeen? Tunnekokemus valtaa markkinoita suositteluindeksiltä
Webinaari saatavana nyt tallenteena! >> Katso ilmainen tallenne täältä Teknologian kehittyessä entistä nopeampaa, asiakaskokemuksesta ja sen johtamisesta on tullut tärkein pitkän aikavälin kilpailuetu, jota myös halutaan johtaa ja mitata. Sen vuoksi...
Free Webinar: Spotting Opportunities From Positive And Negative Feedback
Recording now available! >> Enjoy your free recording here One of the biggest questions regarding the collection of customer feedback is: How can you make customer feedback work for your business? In this webinar, we will tackle this question and help you understand...
Free Webinar: Using Your Customer Feedback To Increase Revenue
Recording now available! >> Enjoy the recording of the webinar here Reputation’s CX Strategy Director, Chris Sparling will look at where CX sits in 2021's ever-evolving world. How can businesses of all sizes use the omnichannel feedback of their customers, from both...
Free Webinar: How Winning Companies Turn Customer Experience Data Into Action
Recording now available! >> Enjoy the recording of the webinar here Measuring CX is more popular than ever, but only a few businesses are following the main principles of Customer Experience Analytics and actually getting valuable insights from the customer...
FREE Webinar: Next-Gen CX Analysis – How Best Companies Turn Massive Customer Data Into Revenue-Driven Insights
Recording now available! >> Enjoy the recording of the webinar here Just like every business out there, also you are gathering massive amounts of data about your customers, from support conversations to feedback to revenue. Customer data is extremely valuable....
The impact of chat service on the e-commerce CX
A good digital customer experience is proven to contribute to online customer satisfaction, sales, customer loyalty, and positive word-of-mouth communication. However, very little research has been done on the topic, especially in Finland, although digital customer...
Webinar gratuito: la experiencia emocional – una nueva métrica para medir CX
Recording now available! >> Enjoy the recording of the webinar here Medir la experiencia del cliente siempre ha sido importante, el contexto actual ha hecho que sea indispensable. Solo unas pocas compañías o marcas pueden diferenciarse e ignorar al cliente y no...
FREE Webinar: What Actions Are CX Top Performers Taking To Succeed
Would you like to learn what the top performers do in the field of Customer Experience? We wanted it as well. That is the reason why we went out there and asked nearly 500 market leaders and top performers in CX what they do regarding their CX activities, budgets, and...
FREE Webinar: Emotional Experience – A New Way To Measure Your CX
Recording now available! >> Enjoy the recording of the webinar here Measuring customer experience is more popular than ever and not without a reason. In the quick pace of technological development, only a very few companies are able to compete purely based on...
Have an idea for a webinar? Let’s work together!
Sponsors
Thank You To Our Partners
Alicia Miliano, Chief experience officer – AMEA area
