Join us to learn how to empower your staff to always deliver extraordinary service and motivate them on how to truly care!
Date: February 29
Time: 9 am GMT (UTC +0), 10 am CET (UTC +1), 11 am EET (UTC +2)
Running time: 45 min
Can’t join in real time? No worries, all the registrants will receive a recording.
Your employees are one of the biggest creators of your customer experience. They make your customers smile or churn, but too often it happens that they don’t care… So how do you make your team genuinely care about customer experience?
At this webinar, we will discuss how to transform company culture to ensure that your customer support agents, cashiers, store managers, and everyone on your team consistently deliver outstanding experiences to your customers. In today’s competitive landscape, exceptional service is not just a differentiator; it’s a necessity.
Join us for an insightful session with two CX experts from Happirel, Sarah Karlsson and Izabella Hammar, and explore new strategies on how to empower your team and prioritize customer happiness as a top goal.
In this webinar you will learn:
- Discover the impactful difference it makes to have team members who truly care about your customers
- Building a supportive culture with employee empowerment
- Actionable steps to transform mindsets into truly caring
About speakers:
IZABELLA HAMMAR
CEO of Happirel
Izabella, with extensive experience as the CEO of HappiRel, brings a wealth of expertise in establishing and enhancing customer service. She is dedicated to fostering happy relations by leveraging her proficiency in technology, workflows, and cultivating a customer-centric culture.
SARAH KARLSSON
CX Consultant at HappiRel
With extensive experience in customer service and a proven track record in addressing diverse challenges, Sarah excels in managing projects and delivering impactful workshops. Her expertise, honed through working with numerous clients, makes her a key player in guiding companies towards exceptional customer service.
This webinar is brought to you by CXforum, Carepage, Feedbackly, and Happirel.
Recent Comments